Return Policy – Pearlsanddimes
At Pearlsanddimes, we want you to be completely satisfied with your purchase. If for any reason you are not, we are happy to accept returns under the following conditions:
Eligibility for Returns:
- Items must be returned within 14 days of receipt.
- Products must be unused, unworn, and in their original packaging.
- Items such as earrings that cannot be returned for hygiene reasons will be clearly marked as non-returnable.
Return Process:
- To initiate a return, please contact our customer service at [your contact information] with your order number and reason for return.
- After approval, package the item securely and send it back to us using a trackable shipping method.
Return Costs:
- All return shipping costs are the responsibility of the customer.
- We recommend using a reliable service with tracking, as Pearlsanddimes is not responsible for lost return shipments.
Refunds:
- Once your return is received and inspected, we will notify you via email.
- Approved refunds will be processed within 7 business days to the original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
Non-Returnable Items:
- Custom or personalized items
- Gift cards
- Earrings (for hygiene reasons)
If you have any questions regarding our return policy, feel free to contact us at [your contact information].
Thank you for shopping with Pearlsanddimes!
